HelpDesk Information

The OBU HelpDesk has been put into place in order to better serve you. There are three different options for getting your problem solved. You may...

  • Email the HelpDesk at including your name, ID number, residence and room number/office number, and the problem. A ticket will be made off of this request and a technician will be with you as soon as possible. Our technicians are then emailed the ticket info, and they will be with you as soon as possible.
  • Call the HelpDesk at (405) 585-5200. A full time technician will be there to assist from 7:30 AM - 5:00 PM Monday - Friday. On weekends and after hours, the phone will go straight to voicemail. Please leave a detailed message. The voicemail then is emailed to our technicians immediately, and they will be with you as soon as possible.
  • Log in to HelpDesk Online by using your OBU Network ID# and password. After logging in, simply click the "Create Ticket" button on the top of the page, complete all applicable fields, and submit. We will contact you as soon as possible. Our technicians are then emailed the ticket info, and they will be with you as soon as possible.

Before contacting the HelpDesk, please make sure your question is not already answered in the Frequently Asked Questions page. For more information on what we can and cannot do, view the following table.

My Computer Problem is:We can:We cannot:

I cannot get on the Internet.

  • Test the port in your room
  • Verify correct settings
  • Verify correct cable
  • Install drivers
  • Remove software
  • Provide you with an ethernet cable

I have a Virus.

  • Provide a copy of Antivirus
  • Install your Antivirus
  • Remove the Virus

My computer won't power on.

  • Verify the problem
  • Provide any maintenance

I want to use my game system on the network.

  • Create a ticket
  • Make this a high priority item

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