Frequently Asked Questions

Click here to see login info and descriptions of OBU online services (including: e-mail, chapel credits, self-service banner, internet native banner, library services, portal, moodlerooms, blackboard, and netstorage).
OBU Network

What is my username and password?

  • Please click here to see your username and passwords for the OBU network

How long will my network account last at OBU?

  • Your account will expire on September 10 if you are not employed or currently enrolled in classes for that Fall term. Please contact the HelpDesk (405.585.5200) to have your account un-expired.

Where can I access the OBU network?

  • You may access the OBU network wirelessly at all on-campus apartments, WMU and Taylor dorms, Bailey Business Center, and the Geiger Center
  • You may use the computers in Thurmond Hall or Bailey Business Center labs (View the lab schedule here), the library (View the library schedule here), the Geiger Center, the computer labs in each dorm, or with your own computer via an ethernet cable.

How do I connect my machine to the campus network?

  • You may either connect from your dorm room using an ethernet cable, or you may connect to one of the wireless networks listed above. For a wired connection, you will need a cat5e or cat6e ethernet cable, not a crossover cable.

What kind of internet connection does the school have?

  • The campus has a 100Gb fiber connection. There are two loops, a North loop (from the Art building to WUA) and South loop (From Shawnee to MacArthur).

Can I put wireless internet in my dorm room?

  • The university does not allow for you to set up your own wireless router, but you may use a wired connection or each dorm's computer lab.

How can I use my game system on the network?

  • Make a ticket via the HelpDesk, and you will be sent an e-mail after it has been enabled. You will need your ID#, Residence hall, Room#, Phone#, and System MAC address (Click here to find your mac address on your system).

Why can't I access my internet drives?

  • You may not be logged on to the OBU network. Open Novell by right clicking the big red "N" at the bottom right corner of your system (once already logged in to Windows) and click "Novell Login". Use your login credentials specified here.

I have tried several times to log on, but am not successful. Now it says I need to contact my Network Administrator. Why?

  • After three failed attempts to log on using the same account, the account becomes locked out. This policy ensures others do not try to hack another user's account. If you are locked out, contact the HelpDesk.
  • Also if your password expires you only have 6 grace logins before being 'Locked Out'. Moodlerooms, cisco, netstorage, library, etc will all use 1 grace login for every time you login to use those services.

OBU Email (Students or Faculty/Staff)

What are my username and password?

  • Please click here to see your username and passwords for your email.

Who has an OBU e-mail account?

  • Every student enrolled in a class has an OBU e-mail account. Students have an email address of the form: fname.lname@okbu.edu.
  • Every Faculty/Staff that works for OBU has an OBU e-mail account. Faculty/Staff have an email account of the form: fname.lname@okbu.edu.

How long will my e-mail account last at OBU?

  • You will be able to access your OBU email through Zimbra for as long as you are employed or are currently enrolled.

Self-Service Banner

What are my username and PIN?

  • Please click here to see your username and passwords for self service banner

Where do I go to check my grades?

  • Log in to Self-Service Banner at www.okbu.edu/ssb. Then click "Student Records" under the "Student" tab.

How do I change my PIN?

  • Login to Self-Service Banner. Then click the "Personal Information" tab and click "Change PIN".

Hardware

What do I do with my laptop if it has a problem?

  • Bring it to the HelpDesk in the 3rd floor of Thurmond Hall where a technician can look at it for no charge. Click here to see what can/can't be done for you.

Why isn't my computer, monitor, printer, projector, or sound working properly?

  • Before contacting the HelpDesk, please first make sure your respective hardware is plugged in and turned on. If the problem persists, turn the hardware off and/or unplug it, wait about 5 seconds, then plug it back in and turn it back on.

Are laptop computers a required purchase for OBU freshmen?

  • No. We have nearly 200 general use computers that students can use if they don't have a personal computer.

Software

Does OBU offer any free software for enrolled students?

  • Yes, we offer Microsoft Office 2007 and McAffee Anti-Virus for Windows and Microsoft Office 2008 for MacIntosh. The software is available from Adam Ray in Thurmond 313 next to the computer labs.

If your computer-related question does not appear on this page, contact the HelpDesk. For non-computer-related inquiries, call the switchboard at (405) 275-2850.